Give us your feedback

If you prefer, you may also print and mail a copy of this form to:


Southwest Credit

ATTN: Fraud Department

PO Box 622001

Dallas, TX 75262-2001

Questions or complaints?

Southwest Credit values consumer feedback and understands its importance in continuously improving our services and training programs. We encourage you to tell us how we are doing. 

If you have a complaint or feedback regarding how an agent interacted with you concerning your account, please complete a form by selecting the green icon in the lower right. Your feedback will be taken seriously and will be used to examine current processes and procedures, and/or agent performance.

Fraud/ID Theft Forms and Instructions


Need to submit a fraud/ID Theft Claim? Follow the link for instructions and forms:

Fraud/ID Theft Forms

Toll Forms and Instructions


Need to submit a Tolling Dispute? Follow the link for instructions and forms:

Toll Dispute Forms
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